Mika Digital Media respects your privacy and is committed to protecting the personal information and business data shared with us through our website, services, advertising platforms, and digital marketing tools.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, work with us as a client, or connect your business assets to our marketing and advertising services.

1. Who We Are

Mika Digital Media is a digital marketing agency providing services such as social media management, paid advertising, content creation, marketing strategy, reporting, and digital campaign management.

Website: mikadigitalmedia.com
Contact email: info@mikadigitalmedia.com
App review contact: socialaccount@mikadigitalmedia.com

2. Information We Collect

We may collect the following types of information:

Information you provide directly

This may include your name, business name, email address, phone number, social media accounts, website URL, project details, messages, briefs, files, brand assets, and any information submitted through forms, email, WhatsApp, calls, or other communication channels.

Business and advertising information

When managing campaigns for clients, we may access business-related information such as Meta Business Manager assets, Facebook Pages, Instagram accounts, ad accounts, campaigns, audiences, creatives, insights, performance reports, and related advertising data.

Website usage information

When you visit our website, we may collect basic technical information such as IP address, browser type, device type, pages visited, time spent on the website, referral source, and cookie-related data.

Third-party platform data

When our app or services connect with platforms such as Meta, Facebook, Instagram, Google, Shopify, or other marketing tools, we may access only the information required to provide our services and manage approved marketing activities.

3. How We Use Information

We use collected information to:

  • Provide digital marketing and advertising services
  • Manage social media pages and ad accounts
  • Create, publish, monitor, and optimize advertising campaigns
  • Prepare reports, insights, and performance analysis
  • Communicate with clients and respond to requests
  • Improve our website, services, and workflows
  • Maintain security and prevent unauthorized access
  • Comply with legal, business, and platform requirements
  • Support creative, strategic, and operational marketing work

4. Meta, Facebook, and Instagram Data

Mika Digital Media may use Meta tools, including Facebook and Instagram APIs, to manage advertising and marketing activities on behalf of authorized clients.

This may include access to:

  • Facebook Pages
  • Instagram business accounts
  • Meta Business Manager assets
  • Ad accounts
  • Campaigns
  • Ad creatives
  • Audience and targeting settings
  • Campaign performance and reporting data

We only access this data when authorized by the client or business owner. We use this data only for campaign management, reporting, optimization, content planning, and related marketing operations.

We do not sell Meta platform data, client ad data, or user data.

5. Use of AI and Third-Party Tools

Mika Digital Media may use trusted third-party tools, including AI-assisted tools such as Claude, ChatGPT, design tools, analytics tools, reporting tools, and advertising platforms to support marketing work.

These tools may help with:

  • Campaign planning
  • Content ideas
  • Ad copywriting
  • Reporting summaries
  • Creative direction
  • Workflow organization
  • Performance analysis

We do not intentionally share sensitive personal information with AI tools unless it is necessary for the service being provided and approved by the client. We aim to use only the minimum amount of information needed to complete the task.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to understand visitor behavior, improve website performance, measure marketing effectiveness, and support advertising activities.

These tools may collect information such as device type, browser type, pages visited, traffic source, and general interaction data.

You can control or disable cookies through your browser settings.

7. How We Share Information

We may share information only when necessary with:

  • Advertising platforms such as Meta, Google, or TikTok
  • Analytics and reporting tools
  • Website hosting providers
  • Email, CRM, or project management tools
  • Designers, developers, contractors, or team members working on approved projects
  • Legal or regulatory authorities when required by law

We do not sell personal information or client data.

8. Data Storage and Security

We take reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

This may include password protection, limited access, secure platforms, internal access controls, and trusted service providers.

However, no online system is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We keep information only for as long as needed to provide our services, manage client relationships, comply with legal obligations, resolve disputes, and maintain business records.

Advertising data, reports, and client files may be retained for operational, reporting, or legal purposes unless deletion is requested.

10. Data Deletion Requests

You may request deletion of personal information or business data connected to Mika Digital Media or our Meta app.

To request deletion, contact us at:

info@mikadigitalmedia.com
or
socialaccount@mikadigitalmedia.com

Please include:

  • Your name
  • Business name
  • Email address
  • Meta Page, Instagram account, Business Manager, or ad account details
  • A clear request to delete your data

After receiving your request, we will review it and delete or anonymize applicable data where possible, unless we are required to keep certain information for legal, security, or business record purposes.

You may also remove app access directly from your Facebook or Meta account settings.

11. Your Rights

Depending on your location, you may have the right to:

  • Request access to your information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to certain processing
  • Withdraw permission where processing is based on consent
  • Request information about how your data is used

To exercise these rights, contact us at info@mikadigitalmedia.com.

12. Children’s Privacy

Our services are intended for businesses and individuals who are old enough to enter into business relationships. We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child without appropriate consent, we will take steps to delete it.

13. Third-Party Links

Our website or communications may contain links to third-party websites, platforms, or tools. We are not responsible for the privacy practices, content, or security of those third-party services.

We recommend reviewing their privacy policies before providing any personal information.

14. International Data Processing

Because we use online platforms and third-party tools, information may be processed or stored in countries outside your location. We take reasonable steps to ensure that service providers handle information securely and in line with applicable privacy standards.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised “Last updated” date.

16. Contact Us

For privacy questions, data requests, or deletion requests, contact:

Mika Digital Media
Email: info@mikadigitalmedia.com
App review contact: socialaccount@mikadigitalmedia.com
Website: mikadigitalmedia.com

is a leading agency that provides comprehensive and innovative solutions in the digital landscape.

GET IN TOUCH

+968 9914 6759 +961 81 695 435 info@mikadigitalmedia.com
ASA tower 2nd floor, Jdeideh-Mar-Takla, Bouchriyeh, Beirut, Lebanon.
Muscat, Oman.
© Copyright 2019 Mika Digital Media. All rights reserved.